Effective Date: August 19, 2026
Virtual Assistant Made Easy (“VA Made Easy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use virtualassistantmadeeasy.com (the “Website”), contact us, submit a form, book a call, or purchase or participate in our services.
By using our Website or services, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Virtual Assistant Made Easy is operated by Diane Rolston.
Our business provides virtual assistant matching, onboarding, delegation support, coaching, training, systems, resources, and related services for business owners, coaches, consultants, speakers, service providers, and other professionals.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
Information You Provide Directly
This may include:
First and last name
Email address
Telephone or mobile number
Business name
Job title or role
Website and social media information
Business and professional information
Information about your business needs and goals
Information about the type of virtual assistant you are seeking
Information about tasks you want to delegate
Information submitted through discovery, intake, application, or contact forms
Information you provide when communicating with us
Information related to purchases, subscriptions, or services
Information you voluntarily provide during coaching, onboarding, training, or support
Please do not provide passwords, financial account credentials, highly sensitive personal information, or other confidential information through ordinary website forms unless specifically requested through an appropriate secure process.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Pages visited
Links clicked
Approximate location
Referring website
Date and time of visits
Website usage and interaction information
We may use cookies, analytics technologies, pixels, tags, or similar technologies to operate, understand, and improve our Website and marketing.
3. How We Use Your Information
We may use personal information to:
Respond to inquiries and requests
Provide our services
Match clients with virtual assistants
Understand your business requirements and preferences
Schedule discovery calls and meetings
Communicate with you about your account or services
Provide onboarding, coaching, training, and support
Deliver resources, programs, templates, and other materials
Process payments and transactions
Send requested information or marketing communications
Improve our Website, services, systems, and customer experience
Analyze Website usage and performance
Prevent fraud, abuse, or unauthorized activity
Comply with legal and regulatory obligations
Protect our rights, property, and users
We may also use information in aggregated or de-identified form for business analysis, reporting, and improvement.
4. Email and Marketing Communications
If you provide your email address, we may send you information related to your inquiry, services, resources, programs, or other communications you have requested.
Where permitted by law, we may also send marketing communications about our services, educational content, events, offers, or related products.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Unsubscribing from marketing communications does not necessarily stop important administrative or transactional communications related to services you have purchased or requested.
5. How We Share Information
We do not sell your personal information for money.
We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
Virtual assistants or prospective virtual assistants involved in the matching process
Payment processors
Website hosting and technology providers
Email marketing and communication platforms
Scheduling platforms
Customer relationship management systems
Analytics providers
Cloud storage providers
Business, legal, accounting, or professional advisers
Other service providers who perform functions on our behalf
6. Virtual Assistant Matching
Because VA Made Easy provides personalized virtual assistant matching, information you provide about your business, work style, goals, preferences, and delegation needs may be shared with appropriate members of our team and with potential or selected virtual assistants as reasonably necessary to facilitate the matching and onboarding process.
We encourage you to avoid providing unnecessary sensitive personal information about yourself, your clients, employees, customers, or other individuals.
You remain responsible for determining what information is appropriate to provide to a virtual assistant and for establishing appropriate access controls for your own business systems.
7. Third-Party Services and Websites
Our Website and services may contain links to or integrate with third-party websites, platforms, applications, or services.
These third parties may include scheduling, payment, communication, analytics, social media, email marketing, cloud storage, and other technology providers.
We are not responsible for the privacy practices of third-party services. Your use of those services may be governed by their own privacy policies and terms.
We encourage you to review the privacy policies of any third-party service before providing personal information to it.
8. Cookies and Analytics
Our Website may use cookies and similar technologies to:
Keep the Website functioning
Remember preferences
Understand how visitors use the Website
Measure marketing effectiveness
Improve Website performance
Provide relevant content or advertising where applicable
You may be able to control cookies through your browser settings. Disabling certain cookies may affect Website functionality.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, email transmission, or electronic storage system can be guaranteed to be completely secure.
You acknowledge that you provide information electronically at your own risk.
10. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide our services
Maintain business and transaction records
Fulfill the purposes described in this Privacy Policy
Resolve disputes
Enforce agreements
Meet legal, accounting, tax, or regulatory requirements
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
11. International Data Transfers
Because we may work with clients, virtual assistants, and service providers in different countries, your personal information may be processed or stored in countries other than the country where you live.
By using our Website or services, you acknowledge that your information may be transferred internationally where necessary to provide our services or operate our business, subject to applicable privacy laws and appropriate safeguards.
12. Your Privacy Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, which may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request a copy of certain personal information
Opt out of certain marketing communications
To make a privacy request, please contact us using the information below.
We may need to verify your identity before completing certain requests.
13. Children's Privacy
Our Website and services are intended for adults and business users.
We do not knowingly collect personal information from children under the age required by applicable law.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, Website, services, technology, or legal requirements.
When we make changes, we will update the “Effective Date” above.
Your continued use of the Website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.
15. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy request, please contact:
Virtual Assistant Made Easy
Operated by Diane Rolston
Website: virtualassistantmadeeasy.com
Contact: [email protected]